solutions. They offer high value/low cost branded marketing products
to small and medium businesses through multiple channels, with low
minimum order quantities and high levels of customer care.The Job: As
an Inbound Customer Care Agent in you will act as the first point of
contact for our client's current and potential customers. You will
provide first hand support in relation to queries in regards to
incoming sales, account queries, issues and product questions via
phone and email.ResponsibilitiesResolving customer queries and issues,
problem solving and negotiating, in a timely manner over the phone or
via emailProvide appropriate solutions and alternatives with the time
limited and follow up to ensure resolution and customer satisfaction
is achievedProcess payments, manage invoice and statement queries and
escalate as required to the relevant teamMaximizing sales
opportunities by identifying and seizing opportunities to
We need : Dutch (Fluent)
We need : English (Good)
Type: Permanent
Payment: Contact us
Category: Languages
